Dr Zahir Osman

About Dr Zahir         

Dr Zahir

Dr Zahir Osman is the Senior Lecturer and MBA Program Director; Cluster of Business Management He joined OUM as a tutor on 2003 and took on a full-time position in 2014 as a senior lecturer. Two years later, he was appointed as Deputy Dean, Learning Material, OUM Business School – a position he held for almost one and a half years before assuming his current position. He is interested in research areas of service quality, customer loyalty and structural equation modelling.


  • PhD (Management), Limkokwing University of Creative Technology, Malaysia (2013)
  • Master of Business Administration, University Science of Malaysia, Malaysia, (2005)
  • BBA (Banking & Finance), Mississippi State University, USA (1991)
  • Diploma in Banking, UTM, (1988)

Area of Specialisation:

  • Finance
  • Entrepreneurship
  • Management
  • Research Methodology